in Aviation

BA introduces new Apple watch scanners

Posted 1 December 2015 · Add Comment

The use of the British Airways Apple watch app has quadrupled in just four months and in response the airline is introducing new scanners to make them easier and faster to use.



Customers will be able to slide their wrists under the new ‘Scan and Go’ devices to scan their boarding pass , print their own bag tags and speed through the airport. A total of 136 of the new gadgets are being installed at check in desks across Heathrow’s Terminal 3 and 5, and will be ready for use on 15 December.

Apple watches now account for more than five per cent of app usage, giving customers access to real-time flight status, gate information, a countdown to the departure time and the weather at their destination.

When the Apple watch launched, British Airways was one of only a few companies to have a specially developed app on the new smartwatch, making travel even easier for customers of the airline.

Kevin McQuillan, British Airways’ Head of ba.com and Mobile said: “We are always striving to make our customers’ journeys easier through use of technology.  When we saw the dramatic rise in the number of people using the app on their Apple watches we knew we needed to create new features in the terminal which would make the experience even better for them.”

The scanners can also be used by the five million customers who have downloaded the app onto their mobile phones. Early next year British Airways will also launch a new version of the app for iPads to give customers access to all the existing functionality of the mobile app and include Highlife Entertainment listings.

 

* required field

Post a comment

Other Stories
Advertisement
Latest News

Vector completes first inspections of SBCSD's AS350 fleet

Aviation maintenance, repair and overhaul (MRO) services provider, Vector Aerospace, has completed the first of three 12-year inspections for the San Bernardino County Sheriff's Department's (SBCSD) fleet of Airbus Helicopters

Cobham appoints David Mellors as CFO

Cobham plc has announced the appointment of David Mellors as Chief Financial Officer (CFO).

Bombardier finalise Air Canada order for up to 75 C Series aircraft

Bombardier Commercial Aircraft and Air Canada announced yesterday that they have finalised a firm purchase agreement consistent with the Letter of Intent (LoI) announced in February 2016, which includes an order for 45 CS300 aircraft

Lord Blunkett appointed Chair of Heathrow Skills Taskforce

Heathrow announced today the appointment of the Rt Hon, the Lord Blunkett as Chair of the airport's new Heathrow Skills Taskforce.

Bilbao to host Routes Europe 2018

The Basque Government and Basquetour have won a highly competitive bid to host the Routes Europe air service development forum in Bilbao in 2018.

Cyber security investment planned by 91% of airlines

As the connected world of travel becomes a reality 91% of airlines plan to invest in cyber security programmes over the next three years.

Farnborough SK 7MCH17JLY16
See us at
SMI Defence Exports BT 6wks16Aviation Africa 2017 BT 23F17UAV Technology Eastern Europe ADSAdvance BT 6wks16Farnborough BT 7MCH17JLY16Aerospace Vehicles BT26M8S16Future Armoured Vehicles Weapons Systems BT ADSAdv