in Aerospace

BA introduces new Apple watch scanners

Posted 1 December 2015 · Add Comment

The use of the British Airways Apple watch app has quadrupled in just four months and in response the airline is introducing new scanners to make them easier and faster to use.



Customers will be able to slide their wrists under the new ‘Scan and Go’ devices to scan their boarding pass , print their own bag tags and speed through the airport. A total of 136 of the new gadgets are being installed at check in desks across Heathrow’s Terminal 3 and 5, and will be ready for use on 15 December.

Apple watches now account for more than five per cent of app usage, giving customers access to real-time flight status, gate information, a countdown to the departure time and the weather at their destination.

When the Apple watch launched, British Airways was one of only a few companies to have a specially developed app on the new smartwatch, making travel even easier for customers of the airline.

Kevin McQuillan, British Airways’ Head of ba.com and Mobile said: “We are always striving to make our customers’ journeys easier through use of technology.  When we saw the dramatic rise in the number of people using the app on their Apple watches we knew we needed to create new features in the terminal which would make the experience even better for them.”

The scanners can also be used by the five million customers who have downloaded the app onto their mobile phones. Early next year British Airways will also launch a new version of the app for iPads to give customers access to all the existing functionality of the mobile app and include Highlife Entertainment listings.

 

* required field

Post a comment

Other Stories
Advertisement
Latest News

Airbus-led FUSE-IT project awarded ITEA Award of Excellence on Innovation

The research and technology project FUSE-IT, conducted by 18 partners from France, Belgium, Portugal and Turkey and led by Airbus CyberSecurity, has received the 2018 ITEA Award of Excellence on Innovation.

UKRoC winners Tonbridge School to represent UK in IRC at FIA

Tonbridge School’s team ‘Rocketon’ have won the national final of the UK Youth Rocketry Challenge (UKRoC) to earn a place representing the UK and competing against students from the USA, Japan and France at the International Rocketry

Cardiff Airport concludes successful UK Airports Safety Week

The airport-led initiative - UK Airports Safety Week which ran until 20th May and took place across over 50 UK airports - aims to promote and demonstrate the importance of safety to the airport team, visitors and customers alike.

QinetiQ's X-Net helped protect the Royal Wedding

Thames Valley Police used QinetiQ’s vehicle stopping X-Net technology as part of wider security plans to protect the Royal Wedding of Prince Harry and Meghan Markle in St George’s Chapel, Windsor last weekend.

Atos and Google Cloud form global partnership

Digital transformation specialist, Atos, has entered into a global agreement with Google Cloud to address the digital transformation needs of enterprise customers.

J2 Aircraft Dynamics gains US DOS license to provide military aircraft technical support

J2 Aircraft Dynamics, a UK SME and ADS member, has received a license from the US Department of State (DOS) to provide technical assistance through 2022, under International Traffic in Arms Regulations (ITAR), in the form of modelling,

RUBB SK2105211118
See us at
SMI FAVWSBT1402060618FIL18 BT111017220718