Bombardier and CAE expand customer services
Bombardier and CAE are expanding their customer services offering for Bombardier business jet operators in Europe, announcing the establishment of a new Bombardier-dedicated training centre in Amsterdam - scheduled to open in 2014 - to complement CAE's ATP location in Burgess Hill, London.
Bombardier has also appointed CAE as the Authorised Training Provider (ATP) for business jet pilot and maintenance training in Europe, and named CAE as the worldwide Authorised Training Provider for Global 5000 (above), Global 6000, Global 7000 and Global 8000 business jets.
The Bombardier-dedicated facility in Amsterdam will begin by offering pilot and maintenance training on Global 5000 and Global 6000 aircraft equipped with the Bombardier Vision Flight Deck, and then expand progressively based on demand. Bombardier currently provides pilot and maintenance training for Global 5000 and Global 6000 aircraft operators at its Montréal training centre, where it also provides training for Challenger 605, Global Express and Global Express XRS business jets.
The site will complement CAE's ATP location in the UK, which offers training for the Learjet 40, Learjet 45, Global Express and Global Express XRS aircraft, and in Amsterdam, which offers training on the Challenger 300 and Challenger 604 business jets.
When fully equipped, the facility will offer Level D Full-Flight Simulators and an integrated suite of flight training devices and advanced classroom settings to provide both pilot and maintenance training for multiple Bombardier business aircraft platforms.
“Through our ATP agreement with CAE, we are continuing to make more training programs available in more locations and providing our customers worldwide with OEM-backed training closer to their base of operation,” said Éric Martel, President, Bombardier Customer Services & Specialised and Amphibious Aircraft. “Pilot and maintenance training are an important part of a world-class service and support offering, and another example of how we put our customers first at Bombardier.”
“Bombardier and CAE collaborate worldwide on training for all in-production Bombardier business aircraft and the majority of out-of-production Bombardier business aircraft, ensuring that operators have easy access to world-class instruction and simulation, as well as superior check-in to check-ride service,” said Jeff Roberts, CAE Group President, Civil Simulation Products, Training and Services. “Our long-term ATP agreement enables us to collaborate closely to offer flexible solutions that address the unique needs of each operator.”
Bombardier is uniquely positioned to provide OEM-backed training for pilots and technicians of Bombardier business jets, and Bombardier’s state-of-the-art training programmes and methods are widely recognised for their excellence. All ATP training programmes use Bombardier’s OEM courseware, which incorporates the latest simulation-based training methodologies.