in Aerospace / Events

EBACE: Textron expands European service with line maintenance at Biggin Hill

Posted 29 May 2018 · Add Comment

Textron Aviation Inc. today announced during the European Business Aviation Convention and Exhibition (EBACE) 2018 that it has expanded its London presence with a line maintenance station at London Biggin Hill Airport, further enhancing accessibility to factory-direct service and support for Citation, King Air and Hawker customers operating throughout Europe.



Above: At Textron Aviation’s EBACE 2018 static display (left to right): Kriya Shortt, senior vice president of Customer Service, Textron Aviation; Robert Waters, business development director, London Biggin Hill; Heidi McNary, vice president of European Service Centers, Textron Aviation.


The Biggin Hill station opened earlier this month, making the expertise of Textron Aviation more accessible and convenient for business aviation operators who rely on the busy hub of London.

“In 2012, we committed to the European market to grow our service and support in the region. And five years later, we’ve delivered on that commitment,” said Kriya Shortt, senior vice president, Customer Service “Our expansion efforts in Europe have been driven by feedback from our customers within the region. We have made great strides to increase accessibility to factory-direct service and support, as well as to parts inventory through the parts distribution center in Düsseldorf. The combination of these investments is yielding significant rewards for Textron Aviation customers in Europe.”

Above: London Biggin Hill Airport.

The addition of the Biggin Hill line maintenance station is the latest expansion by Textron Aviation to bring factory-direct service and support to customers in Europe. Since 2012, the company has grown its support footprint in Europe to include six company-owned service centers, six line maintenance stations and a team of more than 400 Textron Aviation staff, including engineers, service technicians and field service representatives.

Furthermore, as part of the company’s global parts distribution strategy, it established its European Parts Distribution Center in Düsseldorf, Germany. With a diverse inventory of more than 225,000 parts, the centralized facility allows for expedited parts deliveries throughout the region, maximizing operational availability for customers operating within Europe.

“With flight activity continuing to increase in Europe, we are poised to support our customers operating throughout the region,” said Shortt. “And as we continue to see the market improve, we are committed to further strengthening our robust support network in Europe and around the world.”

 

* required field

Post a comment

Other Stories
Advertisement
Latest News

Bombardierís Global 7500 reaching completion

Bombardier has announced that Global 7500 aircraft started arriving at the companyís Montreal facilities last month, where high-precision completion work is now being carried out.

Direct flights from DSA to Belfast take off

Doncaster Sheffield Airport (DSA) saw the start of a new Flybe route direct to Belfast jetting off from today.

Gatwick launches Summer Festival

London Gatwick has launched its first ever airport-wide festival to celebrate the start of the British summer.

Cardiff Airport enjoys 15 months consecutive growth

The national airport for Wales is continuing on its positive journey of transformation and this week announced 15 months of consecutive passenger growth, with over 1.51 million flying from Cardiff.

Cobham launches new X-Band coaxial limiter

Cobham Advanced Electronic Solutions has announced the launch of the ACLM5022C110, a new 8 to 12 GHz X-band coaxial limiter, providing high performance in a compact package.

Sigma's New Product Introduction and R&D team set to drive innovation

Aerospace manufacturer Sigma Components is working in partnership with OEMs and Tier 1 suppliers on new technologies to drive innovation and environmental performance in the aerospace sector, via its New Product Introduction and

RUBB SK2105211118
See us at
DVD18BT3105200918SMI GMSCBT3005081118FIL18 BT111017220718SMIFAVSBT151118AdvancedEngin BT1406011118