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Serco appoints Keith Williams as Chair

Serco has appointed Keith Williams to the Board as a Non-Executive Director and Chair designate.

Image courtesy Serco

Keith Williams (above) will join the Board on 1st August 2025 and become Board Chair from 1st January 2026, succeeding John Rishton, who will have completed a nine-year tenure on the Board by the time he steps down on 31st December.

Keith is currently Chair of Halfords Group plc and brings with him extensive leadership and listed board experience from a range of industries. He previously served as Chair of International Distribution Services (previously Royal Mail Group), Deputy Chairman of John Lewis, Non-Executive Director of Aviva plc and Chief Executive Officer and then Executive Chairman of British Airways. Keith previously held positions at Boots, Reckitt and Colman and Apple Inc and was appointed by the Secretary of State for Transport as the independent Chair of the Williams Rail Review.

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Anthony Kirby, Group Chief Executive, said: “We are delighted to welcome Keith to Serco as our next Chair. He brings significant international experience and I look forward to working closely with him as we continue to deliver for our customers, colleagues and stakeholders.

“On behalf of the Board and all colleagues at Serco, I’d like to thank John for his excellent leadership and unwavering commitment over the past eight and a half years. He has played a pivotal role in strengthening Serco’s foundations and positioning us for continued growth and success, Serco has been transformed since John joined the Board and he leaves with our gratitude.”

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Keith Williams said: “It is an honour to have been selected to succeed John as Chair of Serco. I look forward to working with the Board and executive team to support its important work in the delivery of critical public services, continued growth and the creation of value for all stakeholders.”

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