in Aerospace / Defence / Security

AEB launches world’s first digital customs broker network

Posted 25 June 2019 · Add Comment

Global trade and logistics software provider, AEB, has launched Customs Heroes, a first-of-its-kind digital customs broker network.



Introduced at the international trade show 'Transport Logistic', which took place in Munich from 4th to 7th June 2019, this new network brings together the global services of prestigious brokers such as Channel Ports, Rusak, Perinter, Portmade and Nord Quest on a single platform.

Customs Heroes digitises the interactions between customs brokers and businesses in the manufacturing, commercial, and transport sectors. Until now, these specialised processes have been largely fragmented.

“This new platform yields a range of benefits for shippers, freight forwarders and brokers alike. It accelerates customs clearance while eliminating the need for manual data entry. This in turn cuts costs and slashes the fees that customs brokers charge for their services by up to 50 percent below the usual rates,” says Mark Brannan, Director of International Business Development at AEB and the driving force behind Customs Heroes.

End-to-end digitisation of customs clearance
Until now, shippers or forwarders who work with customs brokers have had to perform many tasks manually. “A full 63% of companies surveyed in AEB’s Global Trade Management Study 2018 [1] reported still using email or phone to communicate with their customs brokers,” emphasises Steffen Frey, a member of the AEB Board of Directors. This means that the brokers must then manually input the data communicated to them into their own IT systems. This is expensive and prone to errors.

Customs Heroes replaces this with a process that is digital from start to finish. Users transmit the data needed for customs processing through a special interface to the Customs Heroes platform. The platform then automatically passes the data in the proper format to the system of the appropriate customs broker. After the customs declaration has been filed, the release documents and customs and tax assessments are sent back to the customer. Customers can also check the status of their declarations online at any time.

Network to expand to 30 countries by 2020

Another benefit: Businesses that use Customs Heroes contract with just one single partner to manage customs clearance in many countries through various brokers. “Until now, businesses had to look for the right customs service provider in each country and then negotiate, sign a contract, and work out a process with each one. Now, all they need is a single interface to the platform. We take care of the rest,” says Mark Brannan, summarising the advantage in a nutshell.

Customs Heroes is already available in 18 countries: Belgium, Canada, China, Czechia, Denmark, France, Germany, Italy, Luxembourg, the Netherlands, Norway, Poland, Portugal, Spain, Sweden, Switzerland, the United Kingdom, and the United States. And there are ambitious plans to roll out the platform to another 30 countries by the end of 2020.

Brannan and his team are vigilant about the brokers they select from around the world, applying strict quality standards covering everything from IT skills, financial stability, the ability to communicate in multiple languages – especially English – and a solid reputation on the market and among customs authorities. “We’re talking about trusted brokers,” Brannan adds.

Customs Heroes offers a special benefit to forwarders. They can offer customs services around the world without the expense or bother of establishing offices or building partner networks of customs specialists in the various countries.
 

* required field

Post a comment

Other Stories
Advertisement
Latest News

Managing complexity in the aerospace industry

Graham McCall, VP Operations UK, Aras, looks at why aerospace manufacturers have to fully embrace digital transformation to address greater product complexity, as well as compliance, risk and resilience issues.

BAE Systems tandem dry-docks USS Decatur & USS Stethem

BAE Systems' San Diego Ship Repair team will tandem drydock two Navy destroyers, the USS Decatur & USS Stethem.

Validair to provide Oxbox environmental monitoring

Validair Monitoring Solutions Ltd (VMSL) has been appointed to provide environmental monitoring systems for the new ‘OxBox’ facility at Oxford Biomedica.

RBR active showcases life-saving device at Aviation Health Conference 2019

RBR active will exhibit its life-saving RBR leglow device at the Aviation Health Conference, 24-26 September, profiling the value of the technology to Chief Medical Officers from key international airlines.

Wanted: Gamers to keep us all safe online

QinetiQ and the British Esports Association are teaming up to raise awareness of the common skills between cyber security professionals and esports players during a special event at the Science Museum in London on Wednesday 25th

Inmarsat’s GX Aviation in service on AirAsia

Inmarsat today announced that its award-winning GX Aviation inflight broadband solution has entered commercial service with low-cost airline AirAsia.

See us at
SMI ActiveP BT1206121119SMI GMS BT1906071119SMI FAV BT1006141119ADSS1000DBT1706171019VIDSE BT1605060320DSEI JP BT1605201119FIL20BT010819260720