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Bristol seeks Managed Service Provider for IT Support Services

Bristol Airport is seeking to find a supplier on provision of a Managed Service Provider for IT Support Services for the Airport.

Image courtesy Bristol Airport

The Supplier shall be responsible for providing a mix of reactive and proactive support services in include but not limited to:

  • Helpdesk support
  • Infrastructure support (remote and onsite)
  • Security and network monitoring and response (24/7)
  • Penetration testing
  • Phishing services
  • Cyber assurance services
  • Additional project support

Bristol Airport is inviting expressions of interests from potential partners to take part in a two-stage tendering process for the provision of the aforementioned services at the Airport.  

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The procurement will run to the following timetable with suitable suppliers being able to express an interest and submit a Pre-Qualification Questionnaire (PQQ) through its e-tendering system In-Tend by Tuesday 13th Feb 2024.  

Successful organisations at the Pre-Qualification (PQQ) stage will be invited to tender.

The anticipated timescales for this procurement are as follows:

  • Expressions of interest/PQQs Deadline – 13th Feb 2024
  • PQQ Shortlisted – 26th Feb 2024
  • Invitation to Tenders issued to Shortlist – 27th Feb 2024
  • Tender Deadline – 19th Apr 2024
  • Evaluation Period (including interviews if required) – 19th Apr 2024 to 23rd May 2024
  • Intention to Award – Mid June 2024
  • Award – August 2024
  • Contract Start – 1st Nov 2024  
  • Contract Term – Three years with the option to extend up to a further two years to a maximum of five years

Suppliers are invited to express an interest and respond to our PQQ by visiting our dedicated e-tendering site In-tend.

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If you require further information, contact the Procurement Department at: Procurementdept@bristolairport.com
 

 

 

 

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