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NCSC warns of messaging app targeting

Alongside international partners, the National Cyber Security Centre (NCSC) has issued actions for individuals at risk of attacks against messaging apps, as a result of growing malicious activity from Russia-based actors using messaging apps - such as WhatsApp, Messenger and Signal - to target high-risk individuals.

Above: The National Cyber Security Centre (NCSC), Nova South, London.
Image by Simona Flamigni / copyright Shutterstock

High-risk individuals face a greater likelihood of attacks against their accounts due to a combination of their role and potential access to sensitive information and important people. You might be a high-risk individual if your work or public status means you have access to, or influence over, sensitive information that could be of interest to threat actors.

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The NCSC has previously reported on the targeting of government officials’ accounts by China state-affiliated APT31, Russian Federal Security Service (FSB) actor Star Blizzard and Iran's Islamic Revolutionary Guard Corps (IRGC).

Attackers may attempt to:

  • Trick you into sharing login or account recovery codes.
  • Add their own device to your account without you noticing.  
  • Join group chats without detection.
  • Impersonate someone you know.
  • Phish you using malicious links or QR codes. 

What should I do?
While anyone can be the victim of social engineering there are key actions you can take to reduce the risks against your personal accounts:

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  • Do not share sensitive information via messaging apps.
  • For work communications, use corporately provided messaging services and devices where available and abide by your organisation’s policies.
  • Do not share verification codes or scan unexpected QR codes.
  • Enable two-step verification (for Signal users this is called Registration Lock in Settings).
  • Enable passkeys where available (both WhatsApp and Signal support passkeys).
  • Regularly check for linked devices in settings, review group members and remove or verify any participants you do not recognise independently.  
  • Beware of impersonations, unknown contacts and contacts appearing more than once.
  • On personal accounts use disappearing messages that automatically delete after a set period – by turning this on you will limit what a successful attacker could access if they do manage to get in. However, you should have regard to any applicable record keeping requirements.
  • The NCSC’s guidance for high-risk individuals on protecting accounts and devices supports all these recommended actions and includes information on accessing Individual Cyber Defence services to further improve your personal cyber resilience.
  • The following NCSC advice should be considered:
       - Device Security guidance - choosing an enterprise instant messaging solution
       - Secure communications principles

Further advice and resources
Those working in government should follow government guidance on the use of non-corporate communications channels.  

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