Salt Communications integrates with iManage
Image courtesy Salt Communications
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Salt provides a secure communications solution to secure information when communicating on mobile devices. As a proven safe haven network Salt provides the highest security available for both law firms and their clients. This new integration with iManage is designed to make archiving important matter information both secure and easy for lawyers.
Today lawyers across the world continue to use consumer messaging systems, like WhatsApp and WeChat, to communicate with clients. However, firms must have "an effective system for supervising clients' matters," according to paragraph 4.4 of the SRA Code of Conduct for Firms. COLPs will be concerned that the regulations have been broken on a systemic level if using, say, WhatsApp for client communications. WhatsApp is a high-risk area for law firms, as it becomes more widely used and the more attorneys who use it, the greater the risk issues become and the more difficult it will be for firms to transition away from it.
In January 2022 WhatsApp updated their privacy policy stating it should not be used for corporate use. "We receive information about you from other users and businesses. For example, when other users or businesses you know use our Services, they may provide your phone number, name and other information (like information from their mobile address book or in the case of businesses, additional information about you such as unique identifiers)". Consumer messaging apps being used for business are not secure and provide compliance issues with legal advice that are not logged for evidential recall.
When a law firm invests in Salt's secure communications solution for its firm and clients, it proves to be extremely beneficial to all parties. Salt's integration with case management systems ensures that everything exchanged between the firm and client is uploaded to the matter file and an accurate and complete record is maintained.
Commenting on the integration, Salt Communications CEO Joe Boyle stated: "We are thrilled to be working with iManage on this essential integration which the legal market needs. Having a seamless integration like this with iManage's is an important optimisation for lawyers as it drives adoption by combining the joint benefits of secure communication and simple, efficient legal matter compliance."
Salt continues to drive efficiencies in how its customers can deploy their secure communications system solution. The overall set up of the system has been further optimised and it now takes only 15-30 minutes to complete, whether the customer wishes to deploy on Saas, on-premise, or the popular deployment type of a local cloud based single-tenant instance.
