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Validair’s customer service recognised

The Validair technical sales team has accepted the top award for business growth and commercial performance from contamination control provider TSI Inc. at its Channel Partner conference in Spain.

Above: The Validair technical sales team receives the growth award from TSI Inc.
Courtesy Validair

That growth resulted from investment that Validair continues to make in infrastructure and expertise to deliver exemplary customer service. The award recognises the provision and support of particle counters and environmental monitoring systems from 2021 to 2022.

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For the Validair team, the TSI growth award is the culmination of a successful year at Validair Monitoring Solutions Ltd and serves as a testament to the hard work and enthusiasm of everyone in the company.

Validair Commercial Director Deborah Haisman said: “While the award is something for us to celebrate, it’s good news for our customers as we believe it reflects our commitment to investing in our growth, expertise and infrastructure. That benefits our contamination control customers directly and is the real measure of success.”

The TSI Channel Partners conference – the first in-person event for almost four years – also introduced attendees to the new TSI AeroTrak+ A100 Series, an enhanced range of Portable Airborne Particle Counters that introduce an array of innovative new features. Among these are practical Wi-Fi enabled connectivity and built-in correction factors for air, nitrogen, argon and carbon dioxide that are essential to accurately monitor process gases.

The goal of the A100 Series design is to provide a single instrument that does everything, while simplifying the process of setup, sampling and report generation. Launched just a month ago, the A100 Series is already proving popular.

Deborah said: “The timing of the conference was perfect as it allowed us to get our hands on this exciting new particle counter and put it through its paces. It is very impressive. We look forward to presenting these precision instruments to our existing customer base and to new prospects whose environmental monitoring strategy will benefit from the innovative features of the A100 models.”

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