Fiona Walters takes over as Serco’s UK & Europe CEO

Image courtesy Serco

Prior to that, Fiona (above) held operational and business development leadership roles in the company’s largest region, the Americas, latterly as Chief Commercial Officer, where she was responsible for the growth of multiple services across over 20 countries and revenue of more than $3 billion. Additionally, she was responsible for global account sales and a US Federal Government services programme spanning 40+ countries. Subsequently, she led sales and marketing across 95 countries.

Anthony Kirby, Serco Group plc Chief Executive Officer said: “I’m delighted that Fiona takes up the role of CEO for the UK & Europe division, following a period supporting me on a variety of strategic projects since she joined Serco in September last year.

“With more than 20 years’ experience in senior leadership roles, Fiona has a proven track record of developing and executing successful strategies and driving performance. Fiona’s experience in the UK and US markets will be a significant asset as we deliver our plans for safe and sustainable growth. Her commercial background, customer-centric approach and commitment to safety in multiple geographies, will help us to focus on first-class delivery across our services as we grow.”

Fiona Walters, Serco UK & Europe Chief Executive Officer said: “I’m thrilled to begin my new role as CEO of the UK & Europe. Serco is a remarkable business. Its depth and breadth of services is unique, everything Serco does makes a difference and the societies we live in safer.

“My priorities for the business are growth, performance and people. With a strong foundation of best-in-class performance, we will better understand and anticipate our customers’ needs and design and deliver winning solutions to drive growth. The right technology, people and processes will underpin our world-class services, to grow profitably and sustainably.”