Dowty Propellers gets back to business following fire
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The Gloucester, UK facility is home to Dowty Propellers’ primary repair and overhaul centre.
In a statement yesterday, Dowty said it has committed considerable resources to get its operation back up and running as soon as possible, forming a number of teams who are moving quickly to address every aspect of the business, and remains in close contact with its employees, customers and the regulatory authorities.
Office staff and support functions are in the process of being temporarily relocated to the nearby GE Aviation facility at Bishops Cleeve, Cheltenham.
Meanwhile, Dowty are evaluating a number of facilities and plans, identifying what it would take to re-start operations and limit the disruption for its employees and customers.
The company said it will be contacting customers directly with more information and has provided the following e-mail and telephone numbers in case of any difficulty experienced reaching normal contacts due to a temporary disruption to the Dowty UK telephone network.
General Customer Support
Tel: +44 (0)560 1092401
AOG Support
AOG support is unaffected and customers should continue to contact the GE Aviation Operations Centre on: +1 513 552 3272
Technical Support
Full technical support continues to be available and Dowty field service engineers will be contacting operators in the very near future to establish any specific needs: technicalsupport@dowty.com
Repair and Overhaul
Dowty’s repair facilities at Gloucester (UK), Sterling, (USA) and Brisbane (Australia) continue to operate normally. Customers should continue to use their normal points of contact for orders and enquiries.
