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Flybe's return powered by IBS Software's iFly Res PSS Platform

Posted 20 April 2022 · Add Comment

Britain's relaunched regional airline, Flybe, has selected IBS Software's iFly Res as the backbone of its commercial operations to propel its recent launch, which is set to provide hundreds of jobs in Birmingham, Belfast and elsewhere in the UK.



Above: (left to right) Flybe CEO - Dave Pflieger with IBS Software CEO - Anand Krishnan.
Courtesy IBS Software


IBS Software's next-gen solution, iFly Res, will support Flybe as it launches its new airline with a customer-centric passenger service system (PSS), providing state of the art offer and order management capabilities, fully supporting IATA's NDC and ONE Order standard. This includes an airline portal, a modern booking engine for consumers and a unique, comprehensive agency portal to drive indirect sales through a cost-effective channel with merchandising upsell opportunities.

"We are excited to be working with IBS Software to realise our goal of launching our new airline, growing and delivering a customer-focused system that merges retail capability with modern technology solutions," said Dave Pflieger, CEO of Flybe "The flexibility of this reservations system, along with an excellent partnership, made iFly Res the perfect choice for us. We're looking forward to continuing to leverage technology and innovation with IBS Software by our side."

"We are delighted to be supporting one of the UK's newest airlines on its flight path into the skies," said David Friderici, Senior VP and Head of Aviation Passenger Solutions at IBS Software. "This partnership will help Flybe to provide its customers with a data-driven, personalised digital experience that will make travelling around its network easier than ever before. We have been keen to welcome Flybe as a customer, and we are pleased to stand side-by-side with them as we begin an exciting journey together."

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