General Atomics

Darktrace recognised in first Gartner Magic Quadrant for ESP

Darktrace's Darktrace / EMAIL has been recognised in the first ever Gartner Magic Quadrant for Email Security Platforms (ESP) as a Challenger.

Image courtesy Darktrace

Darktrace customers consistently acknowledge its reliable customer support, delivered by an award-winning service team. Darktrace has the highest percentage of five-star ratings with a 4.8 rating on Gartner Peer Insights out of 249 reviews as of 19th December. Darktrace / EMAIL has gained almost 5,000 customers since its launch in 2019.

Chris Kozup, Chief Marketing Officer, Darktrace, said: “We are extremely proud to have been recognised in the first Magic Quadrant for ESP. Since launching Darktrace / EMAIL in 2019, we have grown quickly to support email security for nearly 5,000 organisations around the world, helping to keep them safe from even the most sophisticated and novel email compromises. We believe this wide-scale adoption is a result of our unique, AI-native approach to developing products. We are dedicated to delivering exceptional customer service and innovations that safeguard our customers against the email challenges of today — and tomorrow.”

Darktrace / EMAIL is one of the fastest-growing email security products on the market and is built on Darktrace’s unique Self-Learning AI, a multilayered AI engine that leverages different types of AI including NLP and behavioral analysis to detect threats, instead of traditional security measures such as signatures and sandboxing. This approach enables Darktrace to detect and stop threats like business email compromise attacks and novel techniques, including some 56% of which passed through customers’ other email security layers. This pioneering approach has enabled Darktrace to introduce industry-leading capabilities such as QR code analysis and automated incident investigations, alongside differentiated functionality to help teams add new depth to their email security, including:

  • Account take over and Lateral mail account compromise protection: Contributing yet another layer to the AI behavioural profile for each user, security teams can now spot early symptoms of account compromise or malicious insiders before a link or attachment payload is sent and exfiltration occurs
  • Microsoft Teams security with advanced messaging analysis: Advancing beyond simple text analysis to behavioural and natural language content analysis that tracks context across both email and instant messaging to identify the approximately 38% of phishing, sophisticated social engineering and novel insider threats other solutions fail to capture
  • Drastically improve end user reporting with Cyber AI Analyst narratives: Real-time awareness training capabilities reduce false positives in phishing investigations by up to 60% by providing context specific analysis of each received email to each employee as they interact with their mail.‍
  • Mailbox Security Assistant to increase security team operational efficiency: All forms of secondary investigations can now automatically perform advanced behavioural browser analysis and stop malicious links within webpages, reducing manual effort of security analysts to detecting phishing links and allowing them to remediate up to 70% more malicious phishing links than before.
  • AI based, autonomous data loss prevention: to immediately protect organisations from misdirected emails, insider threats and data loss – both classified and unclassified – using user behaviour and dynamic content analysis to determine sensitivity, removing administrative overhead from manual expressions and labelling.

Marco Cavallo, IT Manager at Darktrace / EMAIL customer Arpa Industries commented: “During the POV, Darktrace / EMAIL showed how specific attacks were surgically blocked. We realised that other tools wouldn’t have detected these threats.”

Darktrace / EMAIL is part of Darktrace’s ActiveAI Security Platform, offering network, cloud, endpoint, identity and operational technology protection from a single shared architecture, all built on Darktrace’s AI engine, providing a strong, integrated approach to threat prevention, detection and response across an organisation’s entire digital footprint.

Darktrace’s global presence supports a diverse and varied customer base and adapts proactively to customer pain points of all kinds. Darktrace’s adaptability across all market segments, from SMBs to large enterprises, supports both first time email security buyers and mature email security stacks. It is able to meet varied security needs with lower setup requirements, includes capability for advanced depth in configuration and, particularly for mature organisations, can augment existing security providers with additional protections.

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