Advancing UK Aerospace, Defence, Security & Space Solutions Worldwide

Aerospace

Edinburgh Airport upgrades call points

Video technology has been installed in new call points at Edinburgh Airport to provide better contact between Passengers with Reduced Mobility (PRM) and staff upon arrival.


Courtesy Winnie Ho / Shutterstock

The 17 points have been upgraded to include video technology and hearing loops, with the points directly connecting to the PRM control room so passengers can speak to staff.

A total of £425,000 has been invested in the points which are in critical locations such as the Long Stay Car Park, the drop-off area, coach park and tram stop. It follows direct feedback from PRM passengers and from the airport’s Special Assistance forum and is the latest improvement to the PRM and Special Assistance offering.

Advertisement
DSEI 2025

Gordon Dewar, Chief Executive of Edinburgh Airport said: “The needs and requirements of all of our passengers are crucial to us and we are always looking to meet those demands and show flexibility in our operations to make the passenger experience as positive as possible.

“We’ve made great strides in improving our all-round PRM and Special Assistance service and these call points are another step forward, upgrading the technology to allow a more personal connection to our control room and provide information that gets that journey to get off to the best possible start.”

Scottish Government Equalities Minister, Christina McKelvie said: "We welcome the wide range of services that the airport has in place for disabled people and those with mobility or other access issues who may require assistance when travelling through the airport.

"Scottish Government recognises that effective solutions to the barriers faced by disabled people must be drawn from their lived experiences, so it's good to see that Edinburgh Airport is doing just that.

Advertisement
DSEI 2025

"I strongly encourage other businesses to involve disabled people, and their organisations to consider how they can improve accessibility for all their customers."

Andy Wright, Edinburgh Airport’s PRM consultant added: “I am delighted with Edinburgh Airport’s latest innovation in support of their disabled passengers, as well as those who require a degree of additional assistance when they fly.

“With the introduction of the newly upgraded call points, the airport continues to demonstrate its ongoing commitment to provide ALL of its passengers with the necessary supportive technology, so that everybody can enjoy a top level airport experience.”

Advertisement
General Atomics LB
IATA sees rising passenger and cargo growth in May

Aerospace

IATA sees rising passenger and cargo growth in May

30 June 2025

The International Air Transport Association (IATA) released data for May 2025 that revealed global passenger demand was up by 5% and global air cargo demand grew by 2.2%.

ECT Aviation acquires its first Britten-Norman BN2T-4S Islander

Aerospace

ECT Aviation acquires its first Britten-Norman BN2T-4S Islander

30 June 2025

Republic of Ireland based ECT Aviation has acquired its first Britten-Norman BN2T-4S Islander aircraft, expanding its operations into dedicated cargo services between Europe and North Africa.

IBA predicts more large orders of aircraft in 2025

Aerospace

IBA predicts more large orders of aircraft in 2025

30 June 2025

Despite the Air India tragedy and a range of economic and political factors impacting the aviation industry, reflected by a subdued level of orders at this year's Paris Air Show, aviation intelligence and advisory company IBA predicts that a range of major airlines are set to place additional aircraft orders.

Qantas takes delivery of its first A321XLR

Aerospace

Qantas takes delivery of its first A321XLR

30 June 2025

Australia's Qantas Airways is set to become the Asia-Pacific launch operator of the latest generation single aisle A321XLR following the delivery of its first aircraft from the Airbus assembly line in Finkenwerder, Hamburg.

Advertisement
Gulfstream RT
Syensqo and Terma strengthen partnership

Aerospace Defence Security

Syensqo and Terma strengthen partnership

30 June 2025

Advanced materials specialist Syensqo and Terma, provider of mission-critical solutions in aerospace, defence and security, have signed a strategic collaboration agreement to develop joint initiatives in composites for next-generation aerospace and defence applications.

Windracers establishes operational hub in Malawi

Aerospace Security

Windracers establishes operational hub in Malawi

27 June 2025

Windracers, the UK-based designer, manufacturer and operator of Windracers ULTRA - an autonomous heavy-lift cargo aircraft - has begun establishing an operational base at Kasungu Airfield in Malawi.

Advertisement
Gulfstream RT